Getting Started

• What is Proxy for the Workplace?
• Downloading and Installing the Proxy ID App (iOS)
• Downloading and Installing the Proxy ID App (Android)
• How to Get Up and Running with Proxy

Using Proxy

• Proxy Access Cards
• Set Your Preferences in the Mobile App on Android
• Manage Your Proxy Profile in the Mobile App on Android
• Unlocking the Door in Different Modes
• Managing Your Proxy Profile
• Set Your Preferences in the Mobile App on iOS

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FAQ

• How can I update my Proxy ID app?
• Wi-Fi in the Mobile Readers
• If I have a physical card, will it continue to work?
• What does ‘Enable diagnostic logging’ do?
• What does it mean to be ‘Out of Range’?
• How far does my phone need to be from the door to unlock it?

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