This article explains how to add a user or users with unique ACS credentials to the Proxy Dashboard. Please note, this is a two-step process:
1 - Invite and add your user(s) to a Group.
2 - Add credential for each user(s)
IMPORTANT: Before you begin, check your ACS for the correct "Card Format" and "Facility Code" and have your users' card numbers available.
If you would like to import a large group of users, you can do so via CSV. Please see this article for instructions on how to do so.
Invite and Add your User(s) to a Group
1. Login to Proxy Dashboard.
2. Click the red "Add People" button at the top right of the page. And select "Invite People" on the pop up.
3. Enter the user's email address and select a global group.
4. Toggle the "Send email invitation" option to the off position and click "Add x people globally."
Add Credential for Each User(s)
1. Select "Proxy Access" from the left menu on the dashboard.
2. Click "People" from the left menu.
3. Locate the user on the People page and click the red arrow on the right.
4. On the user's page, either hover over the user name and click the "Edit" button that appears or click the "..." button at the top right of the page and select "Edit Profile" from the pop up menu.
5. On the user's profile page, click "+ Add a credential" underneath the phone number.
6. Select the appropriate "Card Format" and enter values for the "Facility Code" and "Card Number." Click "Save Changes."
NOTE: for a complete description of valid credential requirements, please see this article.
7. Go back to the "People" page and "Resend Invitation" for each added user.