Can I install Proxy myself?
No, we do not recommend a self-installation. You should contact a locksmith.
What is an access point?
An access point describes the place where the Proxy device is installed. This is typically a door, elevator, turnstile, etc.
Does Proxy provide on-site support if the system has issues?
Typically, the installer who installs the access control system at your building is responsible for on-site support and you should reach out directly to them. Proxy offers remote support as part of a typical service level plan via firstname.lastname@example.org.