There are three ways in which to unlock your door:
- Tap In Mode - Place your phone next to the reader, like you would with a key card. There is no need to interact with the app to unlock the door - the app does not need to be open and the phone does not need to be unlocked.
- Hands Free Mode - the mobile reader will automatically detect the presence of the Proxy ID app on your phone and unlock the door. There is no need to interact with the app to unlock the door - the app does not need to be open and the phone does not need to be unlocked.
- Biometric Mode - Open the Proxy ID App and press the “unlock” button to trigger the unlock command for the door in near proximity to you.
Note: The mode of the reader, also referred to as the unlock range, is determined by your company administrator. Please contact your building or Proxy administrator for any questions about how close you need to be to the reader to unlock the door.